Refund policy
Returns:
Our return policy spans 14 days from the date of receiving your order. If this period elapses,
unfortunately, we cannot offer you a refund or exchange. To qualify for a return, your item must remain unused and in its original condition.
If you wish to return a product, please contact us at larmenno@gmail.com, and we will guide you
through the process of returning your order and obtaining a refund.
If you are located in a country outside of the EU, please note that you might be charged import duties or customs fees. Failure to cover these expenses and not receiving the order renders you ineligible to request a refund.
Refunds (if applicable):
Upon receiving and inspecting your returned item, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.
Sale Items (if applicable):
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable):
In cases of defective or damaged items upon delivery, we will replace the sunglasses and cover all expenses. For exchange requests, please contact us at larmenno@gmail.com.
Shipping:
Customers are responsible for bearing the shipping costs associated with returning items. Please note that shipping costs are non-refundable.
Thank you for your understanding and cooperation.